Shipping policy
Shipping Policy
Thank you for shopping with us! Below are the terms and conditions that make up our Shipping Policy.
Order Processing Time
All orders are processed within [1–3 business days]. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: [3–7 business days]
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Expedited Shipping: [1–3 business days]
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International Shipping: [7–21 business days]
Delivery delays can occasionally occur due to factors outside our control.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). Tracking information will be active within [24–48 hours].
Customs, Duties & Taxes (for international orders)
We are not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Lost, Stolen, or Damaged Packages
We are not liable for products lost or damaged during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.
If your package is marked as delivered but you have not received it, please contact us at officialafterhourseps@gmail.com and we will do our best to assist you.
Incorrect Shipping Addresses
Please ensure all shipping information is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Returns & Exchanges
For information on returns and exchanges, please see our Return Policy.
Contact Us
If you have any questions about your order or this policy, please contact us at:
Email: officialafterhourseps@gmail.com